FILTHY FREQUENTLY ASKED QUESTIONS

COMPANY

WHY ARE WE CALLED FILTHY?

Life is not about dipping your toe in...it's about getting Filthy in everything you do because that's where the joy is.

WHERE ARE FILTHY PRODUCTS MADE?

Filthy HQis in Miami, Florida,where wecarefully craft and pack everything with love.

WHAT MAKES FILTHY DIFFERENT

We do the right thing no matter what the cost is. Our commitment to quality means no shortcuts, no crap. From our naturally cured olives to our all-natural mixers, we sweat the details, so you don’t have to.

ARE YOUR PRODUCTS REALLY BAR-QUALITY?

Yes, Filthy is served by the best bars in the world and dive bars where there is blood on the floor every night. You’re either filthy or not filthy. We also are in restaurants, hotels, retailers, and cruise ships, and on some of your favorite airlines.

ORDERING

I'M A BAR OR RETAIL STORE, HOW CAN I GET FILTHY?

You may be able to purchase Filthy from your local spirits distributor.

To set up a direct account with us, click here.

WHERE CAN I FIND FILTHY IN STORES?

You can find Filthy at select retailers, liquor stores, and grocery chains across the U.S.Filthy served by some great retailer check out Store Locator to find one nearest to you.

ORDER & SHIPPING

HOW LONG DOES SHIPPING TAKE ON FILTHYFOOD.COM?

Orders usually ship within 1–2 business days. Standard delivery takes about 3–7 days depending on your location. Need it faster? Express options are available at checkout.

If you need it even faster, check out the store locator for filthy near you.

DO YOU OFFER FREE SHIPPING?

Yes, we now offer free ship above $50!

WHY IS YOUR SHIPPING SO EXPENSIVE?

Unfortunately anything under $50, these fees are set by the carriers and are largely out of our control. That said, we now offer free ship above $50!

PRODUCTS

SHELF LIFE

Unopened, our products have a long shelf life. Pouches unopened have a shelf life of 12 months and jars 18 months

TO REFRIGERATE OR NOT TO REFRIGERATE

All Filthy products are shelf stable at room temperature.

After opening, Filthy products must be refrigerated for extended shelf life.

*Filthy Black Cherries are preserved by the slow cooking process, and do not need to be refrigerated once opened. If the product is refrigerated, you will notice a thickening of the syrup and, in extreme temperatures, small sugar crystals will appear, shortening shelf life.

DO YOUR PRODUCTS CONTAIN ALCOHOL?

No. The entire product line is non-alcoholic.

Our Filthy Olive Brine contains a very small amount of Dry Vermouth to bridge the flavors - so small, we don't need a liquor license and so by many it is considered nonalcoholic.

ARE FILTHY BLACK CHERRIES BRANDIED?

Brandied is a term sometimes used for dark cherries, whether they contain brandy or not. Filthy Black Cherries do not contain alcohol, as alcohol masks the wonderful flavor of the fruit. We’d rather leave the alcohol to you.

ARE YOUR PRODUCTS GLUTEN-FREE/VEGAN?

Good news, all Filthy products are allergen-free, gluten-free and vegan except for blue cheese olives which contain dairy. We carefully source our ingredients from trusted, certified providers to meet high quality and safety standards. Each ingredient is selected to align with vegan and gluten-free criteria, offering you delicious, wholesome options you can feel good about.

REFUND & EXCHANGES

REFUND POLICY

At Filthy® we want to ensure you are satisfied with your online purchase. Based on FDA guidelines we cannot accept returns, however if you receive anything from Filthy that doesn't meet your expectations, hit us up at wecare@filthyfood.com within 21 days of receiving your order and we will do our best to fix the issue.

Limited-edition styles such as our Filthy Merch, are not eligible for returns or exchanges.

Damages and Issues

Please check your order upon delivery and contact us immediately if you are not 100% satisfied.

Cancellations

We try to be really efficient in shipping out your orders. It would be tough to edit any changes in order but hit us up at wecare@filthyfood.com and we will do our best to accommodate.

QUESTIONS NOT ANSWERED?

We’re available via email for all Filthy support inquiries. Our team does its best to respond within 48 hours. Please note that emails are answered during business hours, Monday through Friday, 9 AM to 5 PM EST.